Industry solution · NUNAV Courier
NUNAV Courier for social meal delivery services

Route planning for meal delivery and meals on wheels

NUNAV Courier connects orders, route planning, loading order and driver guidance in one consistent workflow. Daily deliveries can be planned reliably, adjusted at short notice and evaluated transparently.

For in-house drivers, fixed time windows and recurring recipients
North morning route08:15–11:45
42Stops
3Routes
98%within window
KitchenDispatchDriversOperations
One workflow instead of isolated tools

From order to proof of delivery

The daily route is created from your orders, operating conditions and experience — with the information the kitchen, dispatch and drivers actually need.

01

Import orders

Recipients, meals, delivery dates, time windows and notes are imported via file or an agreed interface.

02

Plan routes

NUNAV assigns stops to vehicles and accounts for travel times, capacities, breaks and individual delivery requirements.

03

Prepare loading

Packing and loading lists follow the planned order. This makes assignment easier and reduces searching at the vehicle.

04

Deliver and evaluate

Drivers see the next task, important notes and delivery status. Dispatch keeps track of overall progress.

NUNAV Courier compares automatically optimised meal delivery routes by distance, working time and punctuality
Predictable in daily operations

Not just the shortest route. A reliable one.

Meal delivery is not only about distance. Recurring workflows, familiar delivery times and plans that can respond to change matter just as much.

Stable delivery windows

Time windows and familiar sequences can be included as route planning constraints.

Notes at the relevant stop

Access details, key arrangements, drop-off locations or special recipient notes are available where they are needed.

Replan when the day changes

Absences, additional stops or late departures can be included in an updated plan.

Integration and reporting

Fits into your system landscape

Existing data should remain useful. Start with structured files and extend the workflow through a web API where needed.

File import

Orders and master data can be imported using agreed CSV or Excel structures.

Web API

For recurring data flows, we jointly assess a REST-based connection to the system of record.

Reports and metrics

Route progress, delivery status, travel times and other agreed metrics provide a basis for evaluation and documentation.

Roles and data protection

Access, retention and the recipient data required are configured for the use case and your policies.

Frequently asked questions

What meal delivery teams want to know

How does NUNAV Courier plan routes for a meal delivery service?

Planning combines recipients and orders with time windows, vehicles, travel times, capacities, breaks and other operating rules. The result is a set of executable routes for the driver team.

How can delivery times remain as consistent as possible?

Recurring time windows and preferred sequences can be considered as planning constraints. When conditions change, a new plan shows which route allocation remains realistic.

Can orders be imported from our specialist system?

Yes. You can start with agreed CSV or Excel files. For automated workflows, a REST-based integration can be assessed and implemented for the specific project.

What information does the driver team see?

The driver view guides the route and shows the delivery information, recipient notes and status options needed at each step. The exact information scope is defined by role.

Which evaluations are available?

Depending on the agreed setup, route status, stops, travel and delivery times, and deviations can be evaluated. Individual report layouts are specified during the project.

What happens in areas with poor or no data coverage?

Dynamic planning and updates require a data connection. Requirements for areas with weak coverage and potential operational fallback procedures therefore need to be tested explicitly during the pilot.

Start with real operations

Let us model one delivery day as a pilot.

We assess data, rules, the driver workflow and desired reporting with a manageable example — before you decide on a rollout.

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