Industry solution · NUNAV Courier
NUNAV Courier for freight and groupage operations

Automated dispatch for local groupage transport

NUNAV Courier turns shipment data into executable route proposals and supports dispatch when conditions change during the day. Deliveries, pickups and operating rules feed into one plan — while people remain in control.

For in-house fleets, partner vehicles and existing system landscapes
Night plan · North depot04:52
12Routes
7Exceptions
05:30ready
TMSDispatchTerminalDrivers
From night planning to pickup

Automate without giving up control

The baseline plan is created from available shipment and vehicle data. Dispatchers review exceptions, approve routes and respond to actual operating conditions.

01

Import shipments

Addresses, time windows, priorities and available weight and volume data are imported from the system of record.

02

Build routes overnight

Optimization assigns shipments to suitable vehicles and calculates sequences within the agreed operating rules.

03

Decide exceptions

Dispatch reviews conflicts, special cases and proposals. Routes can be adjusted before they are sent to drivers.

04

Steer the operating day

New pickups, delays or vehicle changes can feed into updated route proposals.

NUNAV Courier displays a network of optimised local freight routes, depots and current traffic flows in southern Germany
Dispatch as an operational control task

The software plans. Dispatch decides.

Automation should not replace experience. It should free up that experience for the situations where it matters: exceptions, customer requirements and operational decisions.

Balance territories flexibly

Core territories can remain in place while individual shipments are assigned to suitable neighbouring routes when needed.

Combine delivery and pickup

Planned and short-notice pickups can be considered together with active delivery routes.

Retain manual control

Proposals remain understandable and adjustable. Dispatchers approve, correct or reject them.

Integration is decisive

Between TMS, telematics and drivers

Automated dispatch depends on reliable data flows. Source and target systems, synchronization and error handling are therefore defined together before production use.

TMS integration

Shipments, master data and route results can be exchanged through a documented interface agreed for the specific project.

Telematics and status

Positions, driver status and feedback can provide the basis for visibility and updated planning.

Loading and stop sequence

Route sequence and relevant instructions are made available to the terminal, scanner or driver view in line with the process.

KPIs and plan-versus-actual

Plans, actual progress and agreed metrics provide a basis for evaluating cost and quality.

Frequently asked questions

What local transport dispatchers want to know

What does automated dispatch mean in local groupage transport?

The software creates route proposals from shipments, vehicles and operating rules. Dispatchers no longer need to assign every shipment individually, but retain approval and intervention options.

Can deliveries and pickups be planned together?

Yes, provided pickup orders and their requirements are available as data in time. New orders during the day can be included in updated planning proposals.

Do existing delivery territories have to be removed completely?

No. Core territories can remain as planning rules while defined flexibility is used to balance daily volumes between neighbouring routes.

How is route optimization connected to a TMS?

Required input and output data, update intervals, formats and error handling are specified together. The implementation depends on the interfaces available in the TMS and telematics systems.

Is dispatch based on AI or on rules?

Demonstrable planning quality matters more than the label. NUNAV combines optimization methods and real-time data. Input rules, results and human interventions should be documented transparently in the project.

How can optimization quality be tested before rollout?

A proof of concept compares planned routes with historical or manually created results. Previously agreed measures can include vehicle use, stops, driving time, capacity, punctuality and dispatch effort.

Start with a real operating day

Have one historical dispatch day planned again.

Together, we define rules and comparison metrics, assess available data and make the optimization quality transparent.

Request a proof of concept